Join our growing office and dynamic team in Newport, Vermont!

Bristol Park Dental is looking for a full time Patient Care Coordinator to help in our reception area. You will act as the ‘face’ of our company at times and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointments and guests services. As a Patient Care Coordinator, you should combine a pleasant personality with a dynamic professional attitude towards the team and our patients. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach, and understands dental insurance. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies and phone calls
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Dental insurance, claims, A/R, month end, year end etc…

Skills

• Dentrix preferred but not required
• Dental Insurance or Medical Insurance
• Proven work experience as a Front desk Receptionist
• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service and/or basic bookkeeping procedures
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply

Work Remotely / No

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Detail-oriented — would rather focus on the details of work than the bigger picture

Job Type: Full-time

Pay: $18.00 – $25.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Weekly day range:

• No weekends

Ability to Relocate:

• Newport, VT 05855: Relocate before starting work (Required)

Work Location: In person