The Rental Assistance Specialist produces technical and administrative work of a complex and responsible nature related to the overall day-to-day administration for a variety of HUD and State-funded rental assistance programs. Responsibilities include the determination of applicant/tenant initial and ongoing eligibility for rental assistance for a variety of state-funded programs. Excellent communication skills are required in working with applicants and program recipients.
ESSENTIAL FUNCTIONS OF THE POSITION include:
In accordance with HUD Regulations, regulatory agencies, program specific requirements, and VSHA policies and procedures:
1. Manages waiting lists, meeting with applicants, reviewing completed applications, obtaining verifications, and determining tenant portion of rent.
2. Determines ongoing eligibility; processing lease-ups, and rent increases; determining adjustments to programming; and responsibility for individual caseload and managing deadlines.
3. Handles information requests, program explanations; resolves or refers any complaints or problems.
4. Communicates with landlords regarding changes in HAP amounts.
5. Prepares and maintains confidential applicant and program participant files.
6. Responsible for generating, reviewing and certifying required regular reports.
This position is covered by a Collective Bargaining Agreement.
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Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 457(b)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Schedule:
- Monday to Friday
Work Location: In person
