Veterinary Customer Service Representative

Posted by Rarebreed Veterinary Partners, Inc.
Madison, ME
December 23, 2020

Job Details

Full time, days, 32-40 hours per week. Monday – Friday and some Saturday mornings. Fabulous, positive work environment!

Key Responsibilities:

  • Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
  • Warmly greets clients
  • Schedules appointments and prepares patient files
  • Receives and relays client correspondence and updates client financial records
  • Answers client’s inquiries about basic animal care questions and routine procedures
  • Educates clients on over-the-counter products such as shampoos and nutraceuticals. Admits patients and handles medical record entries accurately
  • Prepares client invoices for services performed
  • Handles payment transactions
  • Receives and relays telephone, fax, and email messages, and electronic communications accurately and promptly

Requirements:

  • High school diploma or equivalent
  • Customer Service background desirable and must be able to multitask
  • Previous receptionist and veterinary practice experience are desirable but not required
  • Typing skills required
  • Some computer knowledge required; comfortable with Word, keyboarding, and email
  • Significant experience with basic office functions in a busy office environment
  • Must be a team player and have compassion for pets and their people

About us:

Rarebreed Veterinary Partners is a purpose driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing the best culture, tools and support to our hospitals to allow the staff to focus on what they love most, caring for our animal companions.

What do we have to offer?

At Rarebreed, we strive to provide employees in the animal care industry the best work experience possible by creating and fostering a great culture and by offering an attractive and flexible total compensation package consisting of the following: t work

Competitive compensation

  • Competitive medical, dental, and vision insurance coverage
  • Company paid 3% 401k contribution
  • Competitive paid time off to ensure work/life balance
  • Company paid life insurance, short term and long term disability
  • Medical and Dependent Care Flexible Spending Accounts
  • Access to employee assistance programs

Employment will require successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Begin your A4TD program application to take the first step on your continued career journey.

Are you eligible for SCSEP?

We also offer a printable version of the application. Feel free to print and complete, then fax it to us at 802-524-9933 or scan and email to apply@a4td.org.

Download Printable Version

 

  • This field is for validation purposes and should be left unchanged.

Senior Community Service Employment Program (SCSEP) Application: 1 of

“The SCSEP was a turning point in my career and my life. I grew in many ways. I recommend trying the program to anyone who wants training and help finding a job that they actually like.”

Learn IT 2 Work Application: 1 of

  • Let's get started

    We also offer a printable version of the application. Feel free to print and complete, then fax it to us at 800-901-1531 or scan and email to apply@a4td.org.

  • Date Format: MM slash DD slash YYYY
  • Program Eligibility

“I used to have such anxiety about using a computer, now I navigate like a whiz. I smile every time I turn it on.”

The Vermont Returnship Program Application: 1 of

“I found an opportunity to try something new. It helped me see I have a lot of skills and a lot to offer! I'm optimistic that I have a positive path ahead of me”