Receptionist Seasonal

This position is for a part time receptionist in our Ellsworth location with hours Monday-Friday 4-7 and Saturdays 9-5. Immediate opening to work the Tax Season ending April 15th 2021.

We offer competitive pay, and career advancement opportunities.

H&R Block is the industry’s largest consumer tax services provider¹ and we have been focused on client service for over 60 years.

Receptionist duties include:

• Greeting clients in a personalized, friendly, and inviting manner
• Matching clients with the best-suited tax professional for their needs
• Scheduling clients how they would like to be scheduled
• Handling client exits by ensuring all current and future needs are met
• Maintaining office cleanliness and organization of resources with team members
• Other duties as assigned

Required Skills & Experience:

• High School Diploma or equivalent
• Experience working in a fast-paced environment
• Previous experience in a customer service environment

Preferred Skills & Experience:

• Sales and/or marketing experience
• Previous experience in a customer service environment
• Ability to multi-task
• Good computer skills a MUST
• Strong organizational and time-management skills
• Knowledge of cash registration operations is helpful
• Knowledge and experience with a Windows based computer system preferred

Bilingual candidates strongly encouraged to apply!

Job Types: Part-time, Temporary

Pay: From $14.00 per hour

Schedule:

• Monday to Friday
• Night shift
• Weekends

Education: / High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: / One location

Setting: / Other

Ergonomic Workspace: / No

Financial Duties: / Processing payments

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• High stress tolerance — thrives in a high-pressure environment

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Work Remotely: / No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place