Field Interviewer – Western New York

Posted by Vital Research
Monroe, NY
February 12, 2020

Job Details

2020 New York National Core Indicators Project Field Interviewers

Vital Research is seeking Field Interviewers throughout the state of New York who can serve as exceptional additions to our team. Field Interviewers complete face-to-face interviews with individuals who have a developmental disability. This is a 4-month project beginning February 24, 2020 to June 2020 (or until 600 interviews have been completed across the state). Once Field Interviewers successfully complete training, they become part of a team of 30 individuals responsible for interviewing throughout New York.

New York is participating in the National Core Indicators-Developmental Disabilities (NCI-DD) survey, which is a voluntary effort to assess and monitor quality of life and outcomes for individuals receiving services and support from state-funded programs. Becoming a Field Interviewer for the 2020 NCI Project is a way to give individuals a voice in the future of disability services in New York.

Responsibilities

Trained Field Interviewers schedule and conduct face-to-face interviews with persons with disabilities in their home. Field Interviewers:

Call potential participants/guardians to schedule interviews
Organize and manage own interview schedule
Conduct on average 10 face-to-face interviews per week, each lasting 30-45 minutes
Download and print one-page assignment sheets for up to 200 participants from a secure file-sharing website using a personal printer (publicly accessed printers are not allowed)
Administer and record interview responses accurately using a provided tablet computer
Upload completed interviews and other updates daily using a secure WiFi connection
Comply with confidentiality, federal HIPAA regulations
Adhere to data security requirements, including current anti-virus and malware protection software, and performance of data security checks
Participate in weekly or bi-weekly conference calls
Track and submit accurate time sheets

Requirements

Field Interviewers should be self-motivated, organized, detail-oriented, and display a willingness to learn. In addition to attending and passing a mandatory 2-day, paid training in Albany on February 24-25, the following requirements must be met:

Experience interacting with persons who have a disability in a work, volunteer, or personal environment
Awareness and sensitivity to issues of illness, disability, and communication challenges
Comfort making “cold calls” to schedule interviews with individuals who may not expect a phone call
Communicate skillfully and in a timely manner via email, phone, and face-to-face
Proficient with email, uploading/downloading files, Internet use, and troubleshooting possible technical glitches
Read, type, and record responses accurately on a handheld tablet computer
Flexibility to work independently and schedule interviews within a set timeline
Reliable transportation, valid driver license/automobile insurance
Business casual dress (no denim, shorts, t-shirts, or open-toed shoes)
Bilingual Spanish-speaking, while not required, is a plus

Compensation

This is a part-time, temporary position. Actual hours worked will vary.

$20/hour for work time (which includes: conducting interviews, making phone calls, scheduling, etc.)
Mileage, drive time, and other reimbursements also included.

For consideration, please submit BOTH a cover letter and resume.

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