Customer Service Agent – Ramp

Posted by Piedmont Airlines
Portland, ME
April 26, 2019

Job Details

Job Description

Ramp Agents work outdoors in a very fast-paced airport environment. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Employee will be responsible to meet or exceed all performance goals. Responsibilities include baggage loading, operation of motorized service vehicles and equipment, aircraft servicing. Other duties as assigned.

Job Requirements

Minimum Qualifications:
• 18 years of age or older
• High School Diploma or GED
• Valid Driver’s License
• Ability to work all shifts, all days including nights, weekends, holidays
• Work outside in all weather conditions
• Able to lift up to 70 pounds
• Successful completion of training course

Preferred Qualifications:
• Previous airline experience
• Previous employment as a front-line customer service provider
• Basic knowledge of computer applications and programs

Work Environment:
• Airport ramp (tarmac) environment, subject to varied weather conditions and elevated noise levels
• Work weekends, nights, holidays and/or irregular shifts

Physical Requirements:
Frequent stooping, bending, kneeling, lifting up to 70 pounds

The above statements provide a brief description of the general nature of work performed and is not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required
We also require proof of High School or GED completion

Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available

M/F Disabled and Vet EEO/AA Employer

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