Client Care Assistant (Medical Assistant, LNA)

Posted by Aspenti Health
Burlington, South Burlington, Middlebury, Barre, VT
March 6, 2020

Job Details

About the Role
The Client Care Assistant will greet and service clients in a busy walk-in lobby. The Client Care Assistant will also answer in-person inquiries about the drug testing process. S/he will perform patient urine collections, both observed and unobserved.

Patient Satisfaction
o Ensure that all necessary information has been captured at the time of the collection
o Process client payments and other billing-based tasks
o Update and maintain client contact information and records, as necessary
o Data entry; faxing, scanning and copying documents as necessary

Laboratory Support
o Perform collections for urine drug screening, both observed and unobserved
o Monitor and maintain supplies and supply records for front office use
o Use effective communication skills in working with all laboratory staff

CCA Fundamentals
o Utilize excellent computer skills, especially Microsoft Office and Advanced MD
o High level of reliability, attention to detail, dedication and initiative
o Act responsibly and follow professional code of conduct as set forth by senior personnel
o Maintain a high level of confidentiality by understanding and use of HIPAA laws and procedures

What It Takes
Delivering on our 3-part mission means providing quality results and exceptional patient care. We share a commitment to improving treatment outcomes through our work. We work closely with community organizations that advocate healthy lifestyles. Aspenti Health Colleagues are a team with compassion and collaboration to be an integral part of the recovery community.
o At a minimum, has successfully completed the requirements of a high school diploma.
o One year of previous office experience is desirable
o Flexibility to work day, evening or night shifts including weekends, holidays and on-call
o Ability to stand or sit for long periods of time if needed
o Excellent computer skills, with a demonstrated knowledge of Microsoft Office applications
o Ability to multitask, while maintaining attention to detail
o May be required to travel between business locations for coverage as requested

Begin your A4TD program application to take the first step on your continued career journey.

Are you eligible for SCSEP?

We also offer a printable version of the application. Feel free to print and complete, then fax it to us at 802-524-9933 or scan and email to

Download Printable Version


  • This field is for validation purposes and should be left unchanged.

Senior Community Service Employment Program (SCSEP) Application: 1 of

“The SCSEP was a turning point in my career and my life. I grew in many ways. I recommend trying the program to anyone who wants training and help finding a job that they actually like.”

Learn IT 2 Work Application: 1 of

  • Let's get started

    We also offer a printable version of the application. Feel free to print and complete, then fax it to us at 800-901-1531 or scan and email to

  • Date Format: MM slash DD slash YYYY
  • Program Eligibility

“I used to have such anxiety about using a computer, now I navigate like a whiz. I smile every time I turn it on.”

The Vermont Returnship Program Application: 1 of

“I found an opportunity to try something new. It helped me see I have a lot of skills and a lot to offer! I'm optimistic that I have a positive path ahead of me”