Barista/Cafe Server – Part-Time

Posted by Barnes & Noble
Camp Hill, PA
April 5, 2021

Job Details

Job details

Job Type
Part-time

Full Job Description

As a Café Server, you are responsible for selling by providing exceptional customer service in the Café through our café service standards. You make the Café experience interactive and engaging by enthusiastically sharing your knowledge about our products and services and meeting the needs of the customer. You care about and value people and exemplify our core values.

Essential Functions

  • Deliver exceptional customer service that ensures sales and high levels of customer satisfaction.
  • Execute on the café service standards: offer a warm welcome, recommend add-ons, personalize the customer’s order, offer membership, and thank the customer.
  • Greet and establish rapport with customers, proactively engaging them in conversations about our Café products, services, and promotions to determine their needs and recommend the right products.
  • Ensure all customer transactions are processed accurately and in a timely manner.
  • Prepare and serve drinks and food in accordance with the Café standards and health code.
  • Perform all support tasks in the Café, including baking, completing prep sheets, cleaning cases and equipment, and restocking displays.
  • Use the maintenance checklists throughout the day to maintain Café cleanliness.

• Drive sales by engaging all customers in our café and customer sampling of Café products.

• Ensure execution and compliance with operational standards for the Café.

  • Perform all opening and closing tasks.
  • Protect Company assets by ensuring the accurate execution of loss prevention procedures, including cashiering and inventory standards, waste logs monitoring, sample recording, coupon redemption and discount and return policies.
  • Help orient new café servers, ensuring a smooth acclimation to the store and our bookselling culture.
  • Assist in any area of the store as needed.

Qualifications

  • Passion for selling
  • Strong communication skills
  • Spend the majority of time on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)
  • Availability for early mornings, evenings, weekends and holidays to align with store needs

Begin your A4TD program application to take the first step on your continued career journey.

Are you eligible for SCSEP?

We also offer a printable version of the application. Feel free to print and complete, then fax it to us at 802-524-9933 or scan and email to apply@a4td.org.

Download Printable Version

 

  • This field is for validation purposes and should be left unchanged.

Senior Community Service Employment Program (SCSEP) Application: 1 of

“The SCSEP was a turning point in my career and my life. I grew in many ways. I recommend trying the program to anyone who wants training and help finding a job that they actually like.”

Learn IT 2 Work Application: 1 of

  • Let's get started

    We also offer a printable version of the application. Feel free to print and complete, then fax it to us at 800-901-1531 or scan and email to apply@a4td.org.

  • Date Format: MM slash DD slash YYYY
  • Program Eligibility

“I used to have such anxiety about using a computer, now I navigate like a whiz. I smile every time I turn it on.”

The Vermont Returnship Program Application: 1 of

“I found an opportunity to try something new. It helped me see I have a lot of skills and a lot to offer! I'm optimistic that I have a positive path ahead of me”